Stellar Performance From
The Rising Star Of Healthcare
Quality Improvement Indicators Such As The Following
Demonstrate That NovaSys Health Is The Rising Star
Of Healthcare! |
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New
Member Additions |
Goal
|
YTD Actual
|
| |
% Of Membership Loaded Within
… |
| |
|
98%
|
100%
|
| |
|
100%
|
100%
|
|
|
Claims
Service |
Goal
|
YTD Actual
|
| |
% Of Completed Claims Processed Within …
|
| |
|
95%
|
95%
|
| |
|
99%
|
99%
|
| |
|
100%
|
100%
|
| |
Financial Accuracy
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|
|
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- Dollar Accuracy Rate, All Claims
|
97%
|
99%
|
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Coding Accuracy
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|
|
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- Coding Accuracy, All Claims
|
95%
|
99.9%
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|
|
Claims
Customer Service |
Goal
|
YTD Actual
|
| |
- % Of All Calls Answered Within 30 Secs.
|
85%
|
90%
|
| |
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<5%
|
4.5%
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| |
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<30 Secs.
|
0.17 Secs.
|
| |
- Average Issue Resolution Time
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<2 Business Days
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1 Business Day
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www.novasyshealth.com
(888) 870-8103
|
